Access has been limited to some county facilities. Visit www.caldwellcountync.org/coronavirus-covid-19/limited-access-to-some-county-office-buildings to see the complete list.
Appointments | Payment Information | Family Planning | Primary/Acute Care
Monday - Friday 8:00 a.m. - 5:00 p.m.
All appointments are scheduled. Please call 828-426-8400 to make an appointment. All calls are taken in the order received. Please do not hang up.
Free Interpreter services are available!
On the second Wednesday of the month, we are closed in the morning for a monthly staff meeting.
On that day, we start accepting calls for appointments at 9:30 a.m.
Clinic Appointments must be made for:
Physical Exam appointments for Family Planning can be scheduled in advance.
If you are sick and need an appointment to be seen, but the schedule is already full when you call, you will be given the first available time slot or your call may be routed to the triage nurse on call.
If you walk in without an appointment, the triage nurse will have to evaluate you and determine if you will be able to be seen same day or if you will have to schedule an appointment for next day.
Please arrive 15 minutes before your scheduled appointment. If you arrive late, we may have to reschedule your appointment. If you are unable to keep your appointment, please call ahead to cancel.
Cash, check, and some insurance plans are accepted for payment. We also accept VISA, MasterCard, and Discover credit cards or debit cards for payment.
If you have Medicaid or another health insurance, please bring your insurance card with you.
If you have no health insurance, you may be eligible for our sliding fee scale which is based on income and family size.
Beginning Sept. 1st, 2015 Caldwell County Health Department will require all clients presenting for service to provide proof of income. Income will be assessed annually unless there is a change in financial status. Clients will be asked at each visit if there has been a change in financial status/number in the household.
Clients who have met the income criteria for the following programs (i.e., Medicaid, WIC, Food and Nutrition Services (FNS) Program (Food Stamps) and/or the Temporary Assistance to Needy Families (TANF) Program) will only be required to show documentation of currently eligibility and no additional income screening will be necessary.
NO client will be refused services when presenting for care based on lack of documentation, however each client will be billed at 100% until proof of income and family size is provided to the agency.
The fee schedule can be found on the Administration Page.
Are you ready to be a dad?
Do you want more children?
If you answered "NO" to any of these questions, you may wish to visit the Caldwell County Health Department for our Family Planning Program.
The purpose of the Family Planning program is to reduce unintended pregnancies and improve the well-being of Children and Families. Note: uninsured patients will be charged on a sliding fee scale based on household income.
Things YOU Need to Know About Family Planning:
Who is eligible?
What services does the Family Planning Program Cover?
FYI: Those who are uninsured and/or below 195% of the federal poverty level may be eligible for FREE Family Planning Services under the BE SMART Family Planning Program.
Caldwell County Health Department participates in most major health insurance programs, Medicaid, and Medicare. The health clinic provides comprehensive medical care for those individual covered under these programs. Please call the health department to schedule your appointment today. Let us assist you in your journey to improved health.